Frequently Asked Questions
Everything you need to know about our premium audio products and services.
What is the warranty period for beyerdynamic products?
Most of our headphones and microphones come with a 2-year limited warranty from the date of purchase, covering manufacturing defects and hardware failures.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free ground shipping on all orders over $99 within the continental United States.
Can I return my headphones if I am not satisfied?
Yes, we offer a 30-day return policy. Products must be returned in their original packaging with all included accessories to be eligible for a full refund.
Are replacement parts available for my equipment?
Sustainability is core to our design. We offer a wide range of official spare parts, including earpads, headbands, and cables, to extend the life of your audio gear.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Klarna for eligible purchases.
Where are beyerdynamic products manufactured?
A significant portion of our high-end headphones and microphones are still handcrafted with precision at our headquarters in Heilbronn, Germany.